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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bill Cate

November 15, 2024

5  out of  5
rating by Bill Cate
"I've been a State Farm customer since 18 years old without ever feeling the need to change because the feeling and knowledge of having State Farm as a resource backing you up in life, being 70 now, I'm feel pretty sure I've spent my money wisely. Mica Johnson and her support team? Well all I can say is they supported me as long as I lived in Georgia without any issues, always there to do their best for you. When I moved to Alabama, I was so relieved to know Mica's dedication to her customer's in being licensed in Alabama also, allowed me to take some home security and comfort along with me. Then when life forces a drastic change to your life, she and her team are there beside you. Having to move to Tennessee was met with same ease and comfort as before, why should I have been surprised that Mica is licensed in Tennessee as well. I don't think people realize how important having that comfort is to others. It's one thing to talk a big talk, that's all wind. When you walk and demonstrate your talk, is another; however when the service an care you receive goes beyond words.....then you may understand what this company and it's people truly provide to their customers. Thank you Mica and Team & thank you State Farm. W.R. Cate customer for the last 52 years."
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Patricia Floyd

September 26, 2024

5  out of  5
rating by Patricia Floyd
"Mica and her team are knowledgeable and provide quality service!"
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Miraculous Encounters Podcast

September 26, 2024

5  out of  5
rating by Miraculous Encounters Podcast
"Excellent customer service!!! The Agent is also very reliable and caring!!"
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Shameaka Wright

September 22, 2024

5  out of  5
rating by Shameaka Wright
"I was already with State Farm but was having trouble with previous agent. I walked into this office and was not only help to figure out everything that was wrong but also was able to switch from my previous agent. MAKESHA and I hope I'm spelling your name right, was the best. I want to thank her and the whole OFFICE for helping me wade through the mess. This team is AWESOME. THANK YOU SO MUCH."
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Kwani Wheelous

September 17, 2024

5  out of  5
rating by Kwani Wheelous
"I highly recommend State Farm with Micah Johnson on Klondike Rd. I have been insured with them since April 2023 and Makesha, the account manager, has been taking great care of me ever since. She has worked with me hand and foot on my account. She goes above and beyond for her customers. Makesha is the reason that I believe in their slogan, "Like a good neighbor, State Farm is there." She definitely lives up to it. I have to shout out Tarik as well because, he too, has had a hand in helping out tremendously with my account. Yall, this location makes THE BEST team and has outstanding customer service, so, call them up! Thank you, State Farm, for always being there."
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LaShondra Swanson

August 30, 2024

5  out of  5
rating by LaShondra Swanson
"I highly recommend this agency. They operate with excellence and will help you get the best rates for your insurance needs. I love how personable they are. It really does matter who you trust with your insurance needs. Let Mica and her team help you. You’ll be glad you did."
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MellyVG257

June 21, 2024

5  out of  5
rating by MellyVG257
"I have been with State Farm for a while now and have been switched to different agents a few times. I love how I can call and instantly get someone that isn’t a robot! They are always willing to help me out too- especially Tyriq with my new housing policy (a few hiccups bc I switched companies, choosing State Farm’s bundle). I stay with them for the customer service- he even took time to talk to my 18 yr old and explain to her all the terms for her car insurance, his suggestions, and talked it out so she understood exactly what coverage she was going to have and how it protected her. Love it!"
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George Johnson

March 29, 2024

5  out of  5
rating by George Johnson
"Thanks so much to Tyrese !! Helped me get the best rate!!"
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Kelly Randall Creecy

December 9, 2023

3  out of  5
rating by Kelly Randall Creecy
"My home and car insurance is with this agency and have had good experiences. Recently, I posed questions regarding coverage based on foundational flooring for a home built several years ago, but purchased recently. On November 2, I sent an email to Capri Edwards-Mais and she NEVER responded. Ms. Edwards-Mais is an account manager at this office. Last week I spoke with her regarding the above-mentioned concern. The conversation was anything but professional. She did NOT listen and made several attempts to talk over me. I assured her that she could not and would not understand what I was saying if she continued speaking when I spoke. The unanswered email led to filing a complaint with Ms. Johnson. When in doubt, err on the side of stating that you do not know the answer. Ultimately a claim was filed with an adjuster."
We responded:
"I apologize Mrs. Creecy for your inconvenience and for the customer service you received. I've corrected the issue. I sincerely apologize. Mica"
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Shannon Kleinkauf

November 11, 2023

5  out of  5
rating by Shannon Kleinkauf
"Wonderful service!!! Answered all of my questions, and was very patient with me while I was at work and kept having to put her on hold to take care of my customers. Also they saved me $130 a month on my insurance each month l. Definitely recommend!!!!"
We responded:
"Thank you, Shannon, for the opportunity to serve you. We appreciate your business. Please don't ever hesitate to contact me with any questions. Mica"
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Amira Hernandez

October 19, 2023

5  out of  5
rating by Amira Hernandez
"Miss Capri was wonderful, pleasant and quick when I needed it the most. I recommend you go to this office if you want a responsive agent and staff. And ask for Capri: she'll take care of you!"
We responded:
"Thank you, Amira, we strive to ensure we help every customer and provide great service. Capri is an awesome Account Manager. "
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Joanne McMillian

October 11, 2023

5  out of  5
rating by Joanne McMillian
"I was bundling auto and home policies and State Farm offered the best rates. Capri was so helpful. She's knowledgeable, professional, and a pleasure to deal with. She's an asset to your agency."
We responded:
"Thanks Joanne, yes Capri is a great account manager! And we appreciate you and your business. "
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tracy harper

October 2, 2023

5  out of  5
rating by tracy harper
"Very helpful with the process and reasonable rates."
We responded:
"Thank you, Tracy, for your review. We appreciate your business and the opportunity to serve you. "
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Jerome Crawford

September 7, 2023

5  out of  5
rating by Jerome Crawford
"This agent corrected the problem.."
We responded:
"Mr. Crawford, we really appreciate your business and value you as a customer. Thank you for your loyalty. "
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Tracy Fuller

August 30, 2023

4  out of  5
rating by Tracy Fuller
"I had an opportunity to speak with Capri to help with my insurance needs, and she was very patient, personable, knowledgeable and a great help overall. I would definitely recommend this agency to my friends. And Yes I made the switch!"
We responded:
"Thank you so much Tracy! I'm happy that Capri was able to help you. We value our customers and really appreciate your business. 😊"
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Antuane Smith

March 30, 2023

5  out of  5
rating by Antuane Smith
"They took care of my insurance needs quick, fast, and in a hurry on top of a Big savings on the same insurance coverage from my old insurance company... I would highly recommend"
We responded:
"We value your business. Thank you for giving us a chance to help meet your needs. Mr Smith thanks for being apart of our Agency Family!"
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Charlie Bailey

March 27, 2023

5  out of  5
rating by Charlie Bailey
"She has saved me loads of money by finding the best prices for me and my family. She is a true blessing!!!!"
We responded:
"Thank you for allowing us to help meet your needs! The blessings is you being apart of our Agency Family!"
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kenneth mcmillian

March 9, 2023

5  out of  5
rating by kenneth mcmillian
"This agency has been the best I’ve been to so far! The customer service is outstanding! My agent’s name was Capri. She was amazing and made it so easy to understand what I was purchasing.I got a great deal for life and auto insurance. Would highly recommend!!!"
We responded:
"Thank you, Kenneth. We appreciate you! And you allowing us to help protect your family. "
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Stephen Williams

December 1, 2022

5  out of  5
rating by Stephen Williams
"Mica is a superb in her courteous manner and excellent service. This is the Person you want handling your insurance affairs!! Thanks Mica, keep up the awesome work. SHALOM"
We responded:
"Thank you so much Stephen. We appreciate you! Thank you for allowing us to protect you. Have an amazing day!"
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FitMomOver45 LetzgetPhysical

September 6, 2022

5  out of  5
rating by FitMomOver45 LetzgetPhysical
"Customer service is key for me. I appreciate you all taking the time to help me with my vehicle policies."
We responded:
"Thank you! We appreciate you and your business! And value you as a customer! MIca"
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Artovio Tucker

August 18, 2022

5  out of  5
rating by Artovio Tucker
"State Farm Insurance in Covington area. I have never in my years have had a wonderful,great experience with the State Farm agent like Mrs. Johnson. She and her team are very professional and they make sure that you have and understand the best Insurance that you can afford and that you understand the policy. I would recommend they to anybody even my family. Thank you guys so much."
We responded:
"We appreciate your business and thank you for being a loyal customer. Thank you for joining or family here in Conyers, Mica Johnson State Farm."
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Ayanna Ford

August 12, 2022

5  out of  5
rating by Ayanna Ford
"Mica is a great Agent with an outstanding staff!"
We responded:
"Thank you so much! We appreciate you. Mica"
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Gary Williams

July 28, 2022

5  out of  5
rating by Gary Williams
"So far, so good. We transfered our auto policy from Conyers, Ga to Wewa. The agent was friendly enough, will know tomorrow how the rates compare."
We responded:
"Thank you Gary for entrusting us we your needs. We appreciate your business. And value you as a customer. Mica."
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CC Colbert

July 14, 2022

5  out of  5
rating by CC Colbert
"I was in need of new life insurance for my family and decided to obtain an online quote from State Farm. Ms. Mica Johnson contacted me the following day and was such a pleasure to work with! She was very informative and answered all questions that I had about our policies. I was able to get signed up quickly and easily! I would definitely recommend Ms. Johnson for your insurance needs."
We responded:
"Thank you for allowing me to meet your needs. It was a pleasure meeting you. I appreciate you and I'm thankful to have you as a loyal customer. Mica"
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Daphne Perry

June 30, 2022

5  out of  5
rating by Daphne Perry
"I would like to thank Sharquita the office manager and the team at Mica Johnson office for being so helpful and on top of my insurance affairs. The courtesy and promptness of this office was everything. If you want to be treated right this team will be for you!! Thanks again"
We responded:
"Thank you Daphne for your review. We appreciate you and value you as a customer. Mica Sharquita Tarik and Keith."