State Farm® Insurance Agent Mica Johnson

"I've been a State Farm customer since 18 years old without ever feeling the need to change because the feeling and knowledge of having State Farm as a resource backing you up in life, being 70 now, I'm feel pretty sure I've spent my money wisely. Mica Johnson and her support team? Well all I can say is they supported me as long as I lived in Georgia without any issues, always there to do their best for you. When I moved to Alabama, I was so relieved to know Mica's dedication to her customer's in being licensed in Alabama also, allowed me to take some home security and comfort along with me. Then when life forces a drastic change to your life, she and her team are there beside you. Having to move to Tennessee was met with same ease and comfort as before, why should I have been surprised that Mica is licensed in Tennessee as well. I don't think people realize how important having that comfort is to others. It's one thing to talk a big talk, that's all wind. When you walk and demonstrate your talk, is another; however when the service an care you receive goes beyond words.....then you may understand what this company and it's people truly provide to their customers. Thank you Mica and Team & thank you State Farm. W.R. Cate customer for the last 52 years."

"Mica and her team are knowledgeable and provide quality service!"

"Excellent customer service!!! The Agent is also very reliable and caring!!"

"I was already with State Farm but was having trouble with previous agent. I walked into this office and was not only help to figure out everything that was wrong but also was able to switch from my previous agent. MAKESHA and I hope I'm spelling your name right, was the best. I want to thank her and the whole OFFICE for helping me wade through the mess. This team is AWESOME. THANK YOU SO MUCH."

"I highly recommend State Farm with Micah Johnson on Klondike Rd. I have been insured with them since April 2023 and Makesha, the account manager, has been taking great care of me ever since. She has worked with me hand and foot on my account. She goes above and beyond for her customers. Makesha is the reason that I believe in their slogan, "Like a good neighbor, State Farm is there." She definitely lives up to it. I have to shout out Tarik as well because, he too, has had a hand in helping out tremendously with my account. Yall, this location makes THE BEST team and has outstanding customer service, so, call them up! Thank you, State Farm, for always being there."

"I highly recommend this agency. They operate with excellence and will help you get the best rates for your insurance needs. I love how personable they are. It really does matter who you trust with your insurance needs. Let Mica and her team help you. You’ll be glad you did."

"I have been with State Farm for a while now and have been switched to different agents a few times. I love how I can call and instantly get someone that isn’t a robot! They are always willing to help me out too- especially Tyriq with my new housing policy (a few hiccups bc I switched companies, choosing State Farm’s bundle). I stay with them for the customer service- he even took time to talk to my 18 yr old and explain to her all the terms for her car insurance, his suggestions, and talked it out so she understood exactly what coverage she was going to have and how it protected her. Love it!"

"Thanks so much to Tyrese !! Helped me get the best rate!!"

"My home and car insurance is with this agency and have had good experiences. Recently, I posed questions regarding coverage based on foundational flooring for a home built several years ago, but purchased recently. On November 2, I sent an email to Capri Edwards-Mais and she NEVER responded. Ms. Edwards-Mais is an account manager at this office. Last week I spoke with her regarding the above-mentioned concern. The conversation was anything but professional. She did NOT listen and made several attempts to talk over me. I assured her that she could not and would not understand what I was saying if she continued speaking when I spoke. The unanswered email led to filing a complaint with Ms. Johnson. When in doubt, err on the side of stating that you do not know the answer. Ultimately a claim was filed with an adjuster."

"Wonderful service!!! Answered all of my questions, and was very patient with me while I was at work and kept having to put her on hold to take care of my customers. Also they saved me $130 a month on my insurance each month l. Definitely recommend!!!!"

"I was bundling auto and home policies and State Farm offered the best rates. Capri was so helpful. She's knowledgeable, professional, and a pleasure to deal with. She's an asset to your agency."

"Very helpful with the process and reasonable rates."

"This agent corrected the problem.."

"I had an opportunity to speak with Capri to help with my insurance needs, and she was very patient, personable, knowledgeable and a great help overall. I would definitely recommend this agency to my friends. And Yes I made the switch!"

"They took care of my insurance needs quick, fast, and in a hurry on top of a Big savings on the same insurance coverage from my old insurance company... I would highly recommend"

"She has saved me loads of money by finding the best prices for me and my family. She is a true blessing!!!!"

"This agency has been the best I’ve been to so far! The customer service is outstanding! My agent’s name was Capri. She was amazing and made it so easy to understand what I was purchasing.I got a great deal for life and auto insurance. Would highly recommend!!!"

"Mica is a superb in her courteous manner and excellent service. This is the Person you want handling your insurance affairs!! Thanks Mica, keep up the awesome work. SHALOM"

"Customer service is key for me. I appreciate you all taking the time to help me with my vehicle policies."

"State Farm Insurance in Covington area. I have never in my years have had a wonderful,great experience with the State Farm agent like Mrs. Johnson. She and her team are very professional and they make sure that you have and understand the best Insurance that you can afford and that you understand the policy. I would recommend they to anybody even my family. Thank you guys so much."

"Mica is a great Agent with an outstanding staff!"

"So far, so good. We transfered our auto policy from Conyers, Ga to Wewa. The agent was friendly enough, will know tomorrow how the rates compare."

"I was in need of new life insurance for my family and decided to obtain an online quote from State Farm. Ms. Mica Johnson contacted me the following day and was such a pleasure to work with! She was very informative and answered all questions that I had about our policies. I was able to get signed up quickly and easily! I would definitely recommend Ms. Johnson for your insurance needs."

"I would like to thank Sharquita the office manager and the team at Mica Johnson office for being so helpful and on top of my insurance affairs. The courtesy and promptness of this office was everything. If you want to be treated right this team will be for you!! Thanks again"

"Great mix of professional service with a personal touch. Would hire them to work with me."