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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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June 21, 2024

5  out of  5 rating by MellyVG257
"I have been with State Farm for a while now and have been switched to different agents a few times. I love how I can call and instantly get someone that isn’t a robot! They are always willing to help me out too- especially Tyriq with my new housing policy (a few hiccups bc I switched companies, choosing State Farm’s bundle). I stay with them for the customer service- he even took time to talk to my 18 yr old and explain to her all the terms for her car insurance, his suggestions, and talked it out so she understood exactly what coverage she was going to have and how it protected her. Love it!"
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George Johnson

March 29, 2024

5  out of  5 rating by George Johnson
"Thanks so much to Tyrese !! Helped me get the best rate!!"
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Kelly Randall Creecy

December 9, 2023

3  out of  5 rating by Kelly Randall Creecy
"My home and car insurance is with this agency and have had good experiences. Recently, I posed questions regarding coverage based on foundational flooring for a home built several years ago, but purchased recently. On November 2, I sent an email to Capri Edwards-Mais and she NEVER responded. Ms. Edwards-Mais is an account manager at this office. Last week I spoke with her regarding the above-mentioned concern. The conversation was anything but professional. She did NOT listen and made several attempts to talk over me. I assured her that she could not and would not understand what I was saying if she continued speaking when I spoke. The unanswered email led to filing a complaint with Ms. Johnson. When in doubt, err on the side of stating that you do not know the answer. Ultimately a claim was filed with an adjuster."
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Shannon Kleinkauf

November 11, 2023

5  out of  5 rating by Shannon Kleinkauf
"Wonderful service!!! Answered all of my questions, and was very patient with me while I was at work and kept having to put her on hold to take care of my customers. Also they saved me $130 a month on my insurance each month l. Definitely recommend!!!!"
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Amira Hernandez

October 19, 2023

5  out of  5 rating by Amira Hernandez
"Miss Capri was wonderful, pleasant and quick when I needed it the most. I recommend you go to this office if you want a responsive agent and staff. And ask for Capri: she'll take care of you!"
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Joanne McMillian

October 11, 2023

5  out of  5 rating by Joanne McMillian
"I was bundling auto and home policies and State Farm offered the best rates. Capri was so helpful. She's knowledgeable, professional, and a pleasure to deal with. She's an asset to your agency."
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tracy harper

October 2, 2023

5  out of  5 rating by tracy harper
"Very helpful with the process and reasonable rates."
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Jerome Crawford

September 7, 2023

5  out of  5 rating by Jerome Crawford
"This agent corrected the problem.."
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Tracy Fuller

August 30, 2023

4  out of  5 rating by Tracy Fuller
"I had an opportunity to speak with Capri to help with my insurance needs, and she was very patient, personable, knowledgeable and a great help overall. I would definitely recommend this agency to my friends. And Yes I made the switch!"
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Antuane Smith

March 30, 2023

5  out of  5 rating by Antuane Smith
"They took care of my insurance needs quick, fast, and in a hurry on top of a Big savings on the same insurance coverage from my old insurance company... I would highly recommend"
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Charlie Bailey

March 27, 2023

5  out of  5 rating by Charlie Bailey
"She has saved me loads of money by finding the best prices for me and my family. She is a true blessing!!!!"
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kenneth mcmillian

March 9, 2023

5  out of  5 rating by kenneth mcmillian
"This agency has been the best I’ve been to so far! The customer service is outstanding! My agent’s name was Capri. She was amazing and made it so easy to understand what I was purchasing.I got a great deal for life and auto insurance. Would highly recommend!!!"
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Stephen Williams

December 1, 2022

5  out of  5 rating by Stephen Williams
"Mica is a superb in her courteous manner and excellent service. This is the Person you want handling your insurance affairs!! Thanks Mica, keep up the awesome work. SHALOM"
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FitMomOver45 LetzgetPhysical

September 6, 2022

5  out of  5 rating by FitMomOver45 LetzgetPhysical
"Customer service is key for me. I appreciate you all taking the time to help me with my vehicle policies."
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Artovio Tucker

August 18, 2022

5  out of  5 rating by Artovio Tucker
"State Farm Insurance in Covington area. I have never in my years have had a wonderful,great experience with the State Farm agent like Mrs. Johnson. She and her team are very professional and they make sure that you have and understand the best Insurance that you can afford and that you understand the policy. I would recommend they to anybody even my family. Thank you guys so much."
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Ayanna Ford

August 12, 2022

5  out of  5 rating by Ayanna Ford
"Mica is a great Agent with an outstanding staff!"
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Gary Williams

July 28, 2022

5  out of  5 rating by Gary Williams
"So far, so good. We transfered our auto policy from Conyers, Ga to Wewa. The agent was friendly enough, will know tomorrow how the rates compare."
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CC Colbert

July 14, 2022

5  out of  5 rating by CC Colbert
"I was in need of new life insurance for my family and decided to obtain an online quote from State Farm. Ms. Mica Johnson contacted me the following day and was such a pleasure to work with! She was very informative and answered all questions that I had about our policies. I was able to get signed up quickly and easily! I would definitely recommend Ms. Johnson for your insurance needs."
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Daphne Perry

June 30, 2022

5  out of  5 rating by Daphne Perry
"I would like to thank Sharquita the office manager and the team at Mica Johnson office for being so helpful and on top of my insurance affairs. The courtesy and promptness of this office was everything. If you want to be treated right this team will be for you!! Thanks again"
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Barry Massie

June 17, 2022

5  out of  5 rating by Barry Massie
"Great mix of professional service with a personal touch. Would hire them to work with me."
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Jordan Johnson

January 31, 2022

5  out of  5 rating by Jordan Johnson
"I recently became a customer of Mica Johnson, she is extremely helpful and efficient. She is always attentive and answers any questions that I may have. I would recommend Mica to anyone looking to find a reliable insurance agent that always finds you the best rates!"